FAQ

A Hoist is a lifting device that is used to lift and lower heavy loads. They work by using a rope/chain that is wrapped around the drum or lift wheel, and then lift and move an item from one place to another.

There are four types of hoists available at Carlstahl Craftsman: Electric Chain Hoists, Wire Rope Hoists, Manual Chain Hoists, and Stainless Steel Electric Chain Hoists.

We have hoists that lift as low as 125 kg and as high as 20 tonnes, depending on the hoist model and configuration of the system.

Yes, absolutely. Our hoists can be customised based on the lift height, speed, mounting, and special environmental needs.

Our hoists have the standard safety features like overload protection, thermal protection, emergency stops, and limit switches.

You can control the hoists using pendant controls, wireless remotes, or integrated into automated systems.

Yes, we do. We stock and supply spares for all our hoist models and also provide complete after-sales support.

Our warranty coverage period is 12 months from the time of commissioning the hoist or 18 months from dispatch, whichever comes first.

Yes, the hoists can be used outdoors. Our hoists are built as weatherproof models with appropriate IP ratings to match the exact requirements you need.

We recommend servicing the hoist every 6 months or more often if it is used heavily.

LCS (Light Crane System) is a lightweight, scalable overhead crane system specially built for easy, safe, and efficient material handling.

Our Light Crane System is built for space-saving, scaling, low maintenance, and quick installation with minimal changes to the structure.

LCS’s load capacity is up to 2,000 kg, depending on system design.

Yes, you can. The modular design in LCS allows you to add more sections or modify the layout as your business grows.

Yes, they are. Especially when the models are configured with stainless steel or aluminium rails.

LCS can be ceiling-mounted, freestanding, or wall-supported.

Yes, you absolutely can. Light Crane System works well with a variety of lifting and balancing equipment like electric hoists, chain hoists, spring balancers, etc...

The installation time can range anywhere from 1 day to 3 days, depending on project size.

Basic operator training is recommended for safety and optimal use.

Light Crane Systems are widely used in automotive, manufacturing, electronics, and pharma industries.

They are perfect for clean, wet, and corrosive environments and places that need absolute hygiene – like for food, pharma, and chemical industries.

For stainless steel, we offer a standard weight range from 125 kg to 2 tonnes.

Yes, they are. With IP65 or higher ratings, our Stainless Steel Hoists are waterproof.

Yes, we provide ATEX-certified versions for use on request.

Yes, they are suitable. When equipped with marine-grade coatings and materials, you can use them for offshore activities.

Yes, the speed is adjustable. Using variable frequency drives, you can adjust speed based on the needs.

We follow standards like CE, ISO, and other industry-specific certifications.

You can use either pendant or wireless remote-control options.

Stainless Steel Chains require very little maintenance, but you should always do a routine inspection as a good practice.

No, it’s not needed. A standard 3-phase industrial supply is more than sufficient.

They are load-bearing parts that support and move the cranes or trolleys on rails.

They are mainly used in bridge cranes, transfer carts, and rail-guided systems.

Yes, we provide both motorized and idle versions.

Each wheel block can support up to 30 tonnes based on the model or design.

Yes, special coatings are available. We can provide special coatings if requested, like anti-corrosive coatings or high-wear coatings.

Yes, they can. We offer specially designed flanges and guides to run on curved tracks.

Yes. It can be pre-assembled for quicker and easier installation.

They can be made from high-grade alloy steel or cast iron, depending on the need.

The bearings used include sealed, high-performance roller bearings.

Yes, for automation, tracking, and diagnostics, sensors can be added.

A Spring Balancer is a tool or device to hold and balance the weight of a tool or load so that the operator doesn't have to bear the weight and feel fatigue.

The capacity ranges from 0.5 kg to 180 kg based on the model.

Using a Spring Balancer can help improve safety, reduce strain, and improve precision in repetitive tasks.

Yes, you can adjust it. The tension can be tuned or adjusted to match the weight of the tool or device.

Yes, safety locks are provided to prevent tool drop and recoil during spring failure.

Yes, you can. They are often used together for efficient, ergonomic tool handling.

The housing materials used are aluminium or reinforced plastic, depending on the model.

Yes, they are available, including stainless steel variants.

No, frequent maintenance is not required. Just periodic inspections are enough to ensure the safety and function of the system.

Spring Balancers are widely used in various industries like automotive, electronics, packaging, and assembly industries.